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Sportees

Customer Service Associate

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Job Description

  • Job Overview
  • We are looking for a dynamic and friendly Front Desk professional to serve as the welcoming face of our organization.
This essential role involves managing front office operations, delivering exceptional customer service, and ensuring efficient administrative workflows. The ideal candidate is energetic, highly organized, and possesses strong communication skills to create a positive first impression for visitors, clients, and team members.
  • Responsibilities
  • Greet visitors, clients, and vendors warmly, ensuring they feel welcomed and attended to promptly.
  • Manage multi-line phone systems with professionalism, directing calls efficiently and courteously.
  • Handle appointment scheduling and calendar management utilizing various digital tools.
  • Maintain organized filing systems, including digital documents via Google Workspace and Microsoft Office applications.
  • Perform accurate data entry tasks using computer literacy skills, including typing and proofreading documents.
  • Provide excellent customer support by addressing inquiries, offering information, and escalating issues when necessary.
  • Requirements
  • Proven office experience or clerical background with strong organizational skills.
  • Proficiency in computer skills, including Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry software.
  • Excellent phone etiquette with experience managing multi-line phone systems.
  • Bilingual abilities are highly preferred to effectively serve a diverse clientele.
  • Strong administrative skills, including filing, proofreading, and calendar management.
  • Ability to handle customer service scenarios with professionalism and patience.
  • Demonstrated time management skills to prioritize tasks efficiently. Join our vibrant team where your organizational talents and customer service expertise will make a meaningful impact every day!
  • Benefits
  • Employee discount
  • Flexible schedule
  • Paid time off
  • Work Location:
  • In-person Pay:
    $22.00
  • $25.
00 per hour
Benefits:
Flexible schedule
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements