Customer Service

Responsibilities:

Order Management:

Accurately take and prepare guest orders, ensuring efficiency and attention to detail.

Guest Interaction:

Provide top-notch guest experience through friendly interactions, maintaining cleanliness, and serving hot and fresh meals.

Team Collaboration:

Contribute to a positive and collaborative family environment by working eƯectively with team members.

Speed of Service:

Maintain fast and eƯicient service times while ensuring order accuracy.

Upselling & Product Knowledge:

Suggest menu items or promotions to enhance guest experience and drive sales.

Handling Guest Concerns:

Address customer complaints or concerns professionally and escalate issues as needed.

Qualifications:

Previous experience in customer service is advantageous but not required. Excellent communication and interpersonal skills. Ability to work efficiently in a team-oriented environment. Commitment to maintaining high standards of cleanliness and food safety.