Vice President, Client Services - Hanleigh

Vice President, Client Services - Hanleigh Amerilife Group, LLC - 3.1 Windsor, CT Job Details Full-time 2 hours ago Benefits Disability insurance Health insurance Dental insurance Paid time off Vision insurance Life insurance Qualifications Performance improvement leadership Strategic management Team leadership Workflow management (operations management method) Client rapport building Compliance management implementation Team development Key Performance Indicators Client services Quality compliance management Client management Coordinating with insurance clients Leading team collaboration initiatives Interdisciplinary policy and procedure development Financial services Operational excellence initiatives Insurance (Financial sectors) Implementation of strategic initiatives Customer satisfaction improvement Senior level Risk & issue management Process management Leadership Stakeholder relationship building Full Job Description Our Company Explore how you can contribute at AmeriLife. For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement. Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry. Job Summary Assist in the development, implementation and monitoring of office strategic initiatives, goals and objectives. Responsible for the overall operations of one or more business units inclusive of workflows, policies and procedures and work quality. Position will be hybrid in our CT office 2-3 days per week. Job Description We're looking for a strategic and people-focused leader to join our team as Vice President, Client Services . This role will lead business operations, drive client satisfaction, and develop high-performing teams in a fast-paced insurance environment. What you'll do: Lead and develop a high-performing client services team Drive operational excellence, workflows, and performance metrics Partner with leadership on strategic initiatives and business growth Build strong relationships with clients, carriers, and stakeholders Oversee compliance, risk management, and continuous improvement efforts What we're looking for: Proven leadership experience in client services, operations, or insurance & Financial Services Strong background in team leadership, strategy, and execution Ability to influence, problem solve, and drive results in a complex environment If you're a collaborative leader who thrives on driving results and elevating teams, we'd love to connect. What AmeriLife Offers A comprehensive benefits package that includes PTO, medical, dental, vision, retirement savings, disability insurance, and life insurance. Equal Employment Opportunity Statement We are an Equal Opportunity Employer and value diversity at all levels of the organization. All employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, disability, genetic information, marital status, veteran or military status, or any other protected characteristic under applicable federal, state, or local law. We are committed to providing an inclusive, equitable, and respectful workplace where all employees can thrive. Americans with Disabilities Act (ADA) Statement We are committed to full compliance with the Americans with Disabilities Act (ADA) and all applicable state and local disability laws. Reasonable accommodations are available to qualified applicants and employees with disabilities throughout the application and employment process. Requests for accommodation will be handled confidentially. If you require assistance or accommodation during the application process, please contact us at . Pay Transparency Statement We are committed to pay transparency and equity, in accordance with applicable federal, state, and local laws. Compensation for this role will be determined based on skills, qualifications, experience, and market factors. Where required by law, the pay range for this position will be disclosed in the job posting or provided upon request. Additional compensation information, such as benefits, bonuses, and commissions, will be provided as required by law. We do not discriminate or retaliate against employees or applicants for inquiring about, discussing, or disclosing their pay or the pay of another employee or applicant, as protected under applicable law. Pay ranges are available upon request. Background Screening Statement Employment offers are contingent upon the successful completion of a background screening, which may include employment verification, education verification, criminal history check, and other job-related inquiries, as permitted by law. All screenings are conducted in accordance with applicable federal, state, and local laws, and information collected will be kept confidential. If any adverse decision is made based on the results, applicants will be notified and given an opportunity to respond.