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Customer Service Officer

Job

SYS-MAC AUTOMATION ENGINEERING PTE LTD

$39,142 Salary, Full-Time

Posted 3 days ago (Updated 1 day ago) • Actively hiring

Expires 8/10/2026

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Job Description

SYS-MAC AUTOMATION ENGINEERING PTE LTD
Customer Service Officer
MCF-2026-0649153 WOODLANDS SPECTRUM, 2 WOODLANDS SECTOR 1 738068
Permanent Non-executive 3 years exp Customer Service, Engineering, Manufacturing $2,500to$3,500 Monthly 11 applicationsPosted 07 Jul 2026Closing on 06 Aug 2026 Roles & Responsibilities Summary of the
Job:
(Primary function of the job)
  • Assist sales in attending customers' needs and expectation
  • Execute and follow up sales administrative works
  • Maintain proper records of all sales related documents
Job Responsibilities:
(Key responsibilities of the job)
  • Attend to sales/Program enquiries, prepare and follow up sales quotation and proposal
  • Maintain filing of all sales transactions records, quotation, PO, JO, invoice, etc.
  • Send finalized Sales quote comprising material cost accepted by customer without markup to SCM to create Business Partner code master data or/and material purchase item BP
  • Process job order and other documents until order is closed
  • Follow up to ensure closure of quotation
  • Follow up delivery schedule and arrange parts delivery to customers
  • Attend to and follow up customer's issues until closure. Escalate to Sales if necessary
  • Present sales reports, open PO list, RFQ Tracker, etc
  • Manage DO & Invoices
  • Support Finance in Debtors AR
  • Generate Reports
  • Perform tasks as and when assigned
Job Requirements:
  • Min ITE/ Diploma (prefer Mechanical)
  • Preferably 3 to 5 years in relevant work experience
  • Proficient in MS Office/ Excel
  • Good communication skills