Location:

Dallas, TX (Onsite)

Schedule:

Monday - Friday, 8:00 AM - 5:00

PM CST Pay Rate:

$17.00/hour on W2 + Benefits Key Responsibilities Respond to and manage client and tax office inquiries via phone, email, and support tickets. Provide timely and accurate information while ensuring a high level of customer satisfaction. Assist customers with requests, issue resolution, and general account support. Maintain detailed and accurate records of customer interactions. Collaborate with internal teams to resolve customer concerns and complete requests. Follow established processes and service-level expectations. Perform additional administrative and customer support duties as assigned. Required Qualifications High School Diploma or GED required. Previous customer service, call center, or administrative support experience preferred. Excellent verbal and written communication skills. Strong attention to detail and organizational skills. Ability to multitask and manage priorities in a fast-paced environment. Proficiency with Microsoft Office and basic computer applications. Professional demeanor and strong problem-solving abilities.

Skills Required:

VOICE Location:

Dallas, Tx Desirable Skills:

NON VOICE