Customer Engagement Specialist

Join Our Growing Team as a Customer Engagement Specialist! Transform Homes, Transform Lives - Make a Real Impact Every Day Are you passionate about helping people create their dream spaces? Do you thrive in a dynamic, fast-paced environment where every conversation matters? Coastal Bath Company is looking for an energetic Customer Engagement Specialist to join our mission of transforming bathrooms and enhancing lives!

What You'll Do:

Be the

Voice of Excellence :

Connect with homeowners who are excited about upgrading their bathrooms and guide them through their journey

Create Meaningful Connections :

Engage with customers through inbound and outbound calls, building relationships that lead to life-changing home improvements

Drive Success :

Schedule qualified appointments for our expert Design Consultants, directly contributing to our customers' dream transformations

Deliver Exceptional Experiences :

Provide outstanding service that creates lasting first impressions and exceeds customer expectations Grow with

Purpose :

Work in a collaborative environment where your success drives both personal achievement and company growth What Makes You Perfect for

This Role:

High Energy & Ambition :

You bring enthusiasm to every interaction and are driven to exceed expectations

Natural Communicator :

You're an excellent listener with an outgoing personality who thrives on connecting with people

Results-Oriented :

You're determined, consistent, and persistent in achieving your goals

Team Player :

You excel in fast-paced, cooperative environments and value collaboration

Service-Focused :

You're patient, detail-oriented, and genuinely care about helping others

Coachable :

You're eager to learn, grow, and continuously improve your skills

Why Choose Coastal Bath Company:

Make a

Difference :

Help families create beautiful, functional spaces they'll love for years to come

Professional Growth :

Direct reporting to our Customer Engagement Manager with ongoing coaching and development

Dynamic Environment :

Every day brings new challenges and opportunities to excel

Supportive Team :

Work alongside passionate professionals who are committed to your success Ready to turn conversations into transformations? Join us in creating exceptional experiences that help homeowners fall in love with their spaces all over again! Coastal Bath Company is an equal opportunity employer committed to creating an inclusive environment for all team members.

Job Type:

Full-time Pay:

$15.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance On-the-job training Paid time off Vision insurance

Work Location:

In person