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i.g. Burton

Body Shop Administrator - Sussex, DE

Career Insights for Automotive Customer Service Representative

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What they do

An Automotive Customer Service Representative greets customers and responds to customer inquiries at an automotive dealership or service business. Provides customers with repair estimates and manages paperwork. May schedule car rentals. Makes calls to schedule sales appointments and follow-up with customers. Keeps records of customer communications and transactions.

$57,470 / year median in Delaware

+13% projected growth

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Job Description

Body Shop Administrator - Sussex, DE If you're looking for a great opportunity with appreciation and involvement in your career, your search is complete. For years we have provided career opportunities with excellent compensation packages for eager individuals that want to grow. i.g. Burton Auto Group is looking to add a Body Shop Administrator with a winning attitude to their busy Milford Body Shop. To be a success in this position you will need to be reliable and professional. Job Responsibilities Welcome and help customers, check in vehicles and schedule vehicles for estimates Answer the phones Follows up on parts department orders to ensure parts availability. Monitors progress and completion of vehicles in the shop and calls customers as necessary Monitors paper flow to ensure that all documents are accounted for, filled out completely and legibly, and filed or distributed to the appropriate parties. Prepares final billing for completed repair orders. Controls accounts receivable for body repair work. General office duties such as computerized data entry, insurance processing, complying reports, and filing Strong attention to detail, as well as excellent verbal and writing communication abilities, are required Enthusiastic attitude with desire to provide excellent customer service Maintains professional appearance. Other duties as assigned Benefits You and your family will have access to our comprehensive benefits package including medical, vision, prescription drugs, dental, life, and 401(k)-retirement plan. Health Insurance Dental Insurance Vision Short Term Disability Long Term Disability Life Insurance Paid Time Off 401K Paid Holidays About Our Dealership Since 1908, i.g. Burton Auto Group has provided employment opportunities to thousands of different people in Delmarva. Many have included families with multiple generations becoming a part of our history in the automotive business - fathers, sons, mothers, sisters, brothers, cousins, you name it. For more than 115 years, our success has been based on the success of our employees. This is why we are always looking to hire the best of the best. Our growth and continued history depend on it. If you want a career for a lifetime, we want you. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote, and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, national origin, ancestry, genetic information, hair textures, afro hairstyles, or protected hairstyles, color, religion, creed, sex, gender, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, disability, or citizenship, as well as other classifications protected by applicable federal, state or local laws.