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East Bay Insurance Agency

Personal Lines Insurance Agent/Customer Service

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Job Description

Our Story For decades, our family-owned agency has served as a cornerstone of the Apollo Beach community. We aren't just another shop; we are a deeply rooted independent firm with "A-list" access to Florida's top-tier admitted carriers. We've built our reputation on two things: rock-solid carrier relationships and an unwavering commitment to doing right by our neighbors.

The Impact You'll Make in our office. The Trusted Face of the
Agency:
You'll be the primary point of contact for our policyholders, translating complex coverage into clear, actionable advice.
Strategic Quoting:
Using our vast market access, you'll build comprehensive protection packages (Home, Auto, Umbrella) that prioritize the client's best interests over a quick sale. Work under a remote senior home quoting pro so you not alone.
Lifecycle Management:
From navigating tricky underwriting memos to proactively managing renewals and cancellations, you'll ensure no client falls through the cracks.
Operational Excellence:
You'll handle the "nuts and bolts"—endorsements, billing adjustments, and payment processing—with precision and speed.
Your Professional Profile Seasoned Expertise:
This isn't your first rodeo. You have a background in an agency setting and can hit the ground running.
Florida Property Specialist:
You have a "black belt" in Florida homeowners insurance, specifically regarding rating nuances and policy issuance.
Credentialed:
You currently hold an active 4-40, 20-44, or 2-20 Florida license.
Communication Pro:
Whether you're advocating for a client with an underwriter or explaining a rate change to a neighbor, your verbal and written skills are top-notch.
Digitally Fluent:
You are comfortable toggling between various carrier portals and management systems without breaking a sweat. JenesisNow software experience is a plus. Why Join Us?

If you are tired of the "big box" corporate feel and want a stable, professional home where your reliability is rewarded and your clients are treated like family, we should talk. This is not a pressure sales position. We are looking for an expert to work along side with other insurance professionals to solve complex personal insurance needs of our customers. No health benefits.
Pay:
$19.00 - $24.00 per hour Expected hours: No less than 30.0 per week
Work Location:
In person

Benefits

  • Health Insurance
  • Dental Insurance