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Heartland for Children

Resource Specialist-Client Trust

Job Description

T his is a professional position responsible for ensuring appropriate ancillary services and funds are being provided to meet the needs of all children in care.
ESSENTIAL FUNCTIONS
  • Establish and maintain positive working relationships with HFC internal and external customers
  • Assist with qualifying children in care financial support through the social security administration
  • Assist with requests for changes in payee of social security benefits for children who have been adopted or aged out of care
  • Facilitate services for children in care of receiving a duplicate social security card
  • Update all systems and monthly track all transactions for children receiving monetary benefits outside of Department of Children & Families funding
  • Evaluate the rationale for payment request and fee waiver approvals ensuring that they meet the needs of the child, their case plan tasks and safety considerations
  • Calculate payments made from client trust accounts for repayment of cost of care, allowances and general requests made on behalf of the child
  • Coordinate with internal managers to complete annual credit checks for transition aged youth
  • Facilitate quarterly meetings and/or trainings with the case management organizations and independent living
  • Assist the finance team with reconciliation of client trust account bank statements and other reporting for monthly/yearly audits
  • Make requests for documents to include court orders, immunization records and birth certificates
  • Perform special projects as assigned Bachelors degree in Human Services or related field required.
Experience in child welfare eligibility determination, and knowledge
FSFN/CCWIS.
Requires proficiency using MS Office applications, including Word, PowerPoint, and Excel.
Pay:
$51,000.00 per year
Benefits:
403(b) 403(b) matching AD&D insurance Dental insurance Employee assistance program Employee discount Flexible spending account Health insurance Health savings account Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 403(b) Tax-Sheltered Annuity Plans
  • Other Retirement and Savings
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