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Service Customer Care Rep
Job
Crown Equipment Corporation
Belle Isle, FL (In Person)
Full-Time
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Job Description
Job Posting External
Job Duties Process incoming calls from both Crown customers and Service Technicians
Dispatch technicians
Enter technician payroll hours
Process parts and service billing
Create daily work orders
Maintain records and files
Assist other departments as needed Minimum Qualifications Less than 2 years related experience
High school diploma or equivalent Preferred Qualifications Excellent phone skills
Good communication, organizational, math and computer skills
Experience with Microsoft Office
Leadership skills, technical experience and knowledge a plus
Ability to multitask