Call Center Representative - Outbound

Office location between Sunny Hills and Southport almost to HWY 20. Address is Chipley but it is actually Greenhead area

Position Summary:

As an Appointment Setter

• Customer Acquisition Specialist, you will be the first point of contact between Hobbs Heating & Air and prospective customers.

Your role is to introduce our services, qualify leads, and set appointments for our technicians. Your efforts will directly support our overall growth targets. This positions compensation includes base pay plus commission per every scheduled appointment.

Key Responsibilities:

Conduct outbound calls to warm and cold leads from provided lists. Identify and qualify potential residential HVAC customers. Schedule in-home maintenance checkups for technicians. Clearly communicate the value of Hobbs' maintenance services using scripts. Record and track daily activities, calls, and results in our CRM. Participate in weekly Level 10 Meetings and report on key performance indicators. Collaborate with the sales and marketing team to refine outreach strategies. Handle objections professionally and maintain a positive, persistent approach. Meet or exceed daily/weekly call volume and appointment-setting goals.

Experience:

• Ability to sit for extended periods of time
• Goal oriented, self-motivated personality and a positive attitude.
• Strong communication and interpersonal skills
• Ability to build rapport with potential clients over the phone
• Excellent time management and organizational skills
• 1 or more years of professional experience (including inside/outside sales, sales development, appointment setting, insurance sales or prospecting development) If you are motivated, results-oriented, and enjoy working in a fast-paced environment, we would love to hear from you.

Job Type:

Part-time Pay:

$15.00 per hour Expected hours: 30 per week

Work Location:

In person