Appointment Scheduler

Appointment Scheduler - Service Department Erdman Automotive | Toyota & Nissan Locations Erdman Automotive is seeking a friendly, motivated, and customer-focused Appointment Scheduler to join our Service Business Development Center (BDC) team. This role is responsible for helping customers schedule and confirm service appointments while providing an outstanding customer experience. If you enjoy talking with people, staying organized, and working in a fast-paced environment, this may be the perfect opportunity for you.

Compensation Starting pay:

$16.00 per hour Lucrative performance bonus program Full-time position 40-hour work week $350 monthly car allowance Schedule Full-time Weekends required Schedule may vary based on dealership needs Responsibilities Schedule service appointments for customers by phone, text, and email Handle inbound and outbound customer communications Confirm upcoming service appointments Follow up with customers regarding maintenance and service needs Maintain accurate customer records in dealership software Work closely with service advisors and service managers to maximize appointment availability Deliver exceptional customer service with every interaction Qualifications Strong communication and customer service skills Bilingual preferred Positive attitude and professional phone presence Ability to multitask and stay organized Comfortable using computers and web-based applications Dependable with strong attendance habits Previous customer service, call center, receptionist, or appointment-setting experience is a plus, but not required Benefits Medical, dental, and vision insurance Paid time off and paid holidays 401(k) plan Employee vehicle purchase program Ongoing training and development Career advancement opportunities $350 monthly car allowance Join the Erdman Team Erdman Automotive has been serving the Space Coast for decades and continues to grow because of our commitment to customers and employees. We are looking for team members who are dependable, enthusiastic, and ready to grow with us. Apply Today Apply online through Indeed or stop by our Toyota or Nissan location and ask to speak with Jasmine.

E.O.E./D.F.W.P.

Pay:

From $16.00 per hour

Benefits:

401(k) AD&D insurance Dental insurance Disability insurance Employee discount Health insurance Health savings account Life insurance On-site gym Opportunities for advancement Paid time off Paid training Referral program Vision insurance Application Question(s): Are you available to work weekends?

Education:

High school or equivalent (Required)

Work Location:

In person