Call Center/Customer Service Representative - Coral Springs, FL

About Us American Thrift Stores is a growing retail organization with locations in Florida, New Jersey, and New York. We offer a supportive, people‑first workplace with real opportunities for growth and long‑term stability. If you enjoy helping others and want a role where your work truly matters, this is a great place to build your career. About the Position We're hiring a dependable and friendly Customer Service Representative for our Delray Beach location. In this role, you'll coordinate household donation pickups while representing the Florida Breast Cancer Foundation , an organization committed to supporting scientific research, expanding community education, influencing public policy through advocacy, and funding community-based programs across the state. Your work helps drive initiatives that directly benefit patients, families, and local organizations. This position is a strong fit for someone who wants clear responsibilities, meaningful impact, and the opportunity to contribute to a mission that reaches thousands of people across Florida. Responsibilities Answer incoming calls with a professional, friendly attitude Provide clear information about services and donation pickups Schedule donation pickups and service appointments Assist customers with questions and basic troubleshooting Keep accurate records and document customer interactions Communicate next steps and service guidelines clearly Support daily operations and collaborate with the team What You Bring 1-2 years of customer service or call‑center experience Strong communication and listening skills Comfortable using computers and digital tools Positive, patient, and team‑oriented attitude Reliable, punctual, and detail‑oriented High school diploma or equivalent Schedule Full‑time 8‑hour shifts Benefits Paid time off (PTO) Health, dental, and vision insurance 401(k) with company contribution On‑the‑job training Supportive leave policies (maternity, bereavement, etc.) Opportunities for long‑term growth and advancement Why You'll Love Working Here You'll join a supportive team, enjoy consistent hours, and make a meaningful impact by helping customers and supporting a mission‑driven cause. This is a great opportunity for someone looking for stability, growth, and a positive work environment. Apply today and grow your career with American Thrift Stores.

Job Type:

Full-time Pay:

$18.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off

Language:

English (Required) Spanish (Required) Ability to

Commute:

Coral Springs, FL 33065 (Preferred)

Work Location:

In person