CSR - Customer Service Representative

If you are a diligent, organized and friendly person with excellent people and communications skills, a career as a pest control customer service representative may be the perfect role for you. As the liaison between customers and service technicians or sales representatives, this position must properly communicate with customers to understand the services they need or help address or reroute any concerns they may have

• an integral role at every pest control company.

Keep reading to see a detailed pest control customer service rep job description. ```Duties``` Pest control customer service reps are responsible for fielding customer calls, assisting customers in scheduling service appointments and resolving concerns, monitoring accounts receivables, analyzing customer needs in order to recommend appropriate solutions, provide office support to field technicians and maintain detailed customer records. The position requires a lot of time on the phone, a good deal of patience and the ability to multi-task. ```Experience```

• Previous experience in customer service or a related field is preferred
• Strong communication skills, both written and verbal
• Ability to effectively communicate complex information to customers
• Excellent phone etiquette and active listening skills
• High School Diploma or GED If you have a passion for providing excellent customer service and enjoy working in a fast-paced environment, we would love to hear from you.

Apply today to join our team of dedicated Customer Service Representatives!

Pay:

From $14.00 per hour

Benefits:

On-the-job training

Shift:

Day shift Ability to

Relocate:

Crawfordville, FL 32327: Relocate before starting work (Required)

Work Location:

In person