Job Description Help for Job Description. Opens a new window. Customer Service Representative Positon is onsite at 1398 S Woodland Blvd, DeLand, FL 32720.
Qualifications:
High school diploma (or GED equivalent) 6 months to 1 year of relevant work experience preferred Working independently and with a team Problem solving and communication skills Background check Have flexible availability during hours of operation Summary The primary function of the role is to be the first point of contact for clients and deliver professional and quality customer service. This could include interacting with customers, clients, or third-party contacts and complaints.
Responsibilities:
Manage inbound service calls Drive customer satisfaction through voice, chat, and/or email communications Navigate through multiple systems and tools Ongoing training and skill development All our calls are inbound calls only - no cold calling.
Benefits:
Pay:
Starting at $17/hour, with paid training at $15/hour. Pay is $19/hr for Bilingual Medical, Dental, Vision, and Wellness Benefits Employee Assistance Program (EAP) 401K retirement plan with company match Employee discounts Referral bonuses Internal Mobility Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law.