Customer Service Professional

SPHOLDINGS LLC

Delray Beach, FL Job Details Contract From $600 a week 5 hours ago Qualifications Customer records maintenance Microsoft Excel Microsoft Outlook Customer retention Multilingual Client retention Client services Organizational skills Quality data entry Customer data entry Full Job Description Job Overview We are seeking a dynamic and energetic Customer Service Professional to join our team! In this role, you will be the frontline ambassador for our company, delivering exceptional support and solutions to our valued clients. Your enthusiasm, communication skills, and technical proficiency will drive positive customer experiences across multiple channels. This paid position offers an exciting opportunity to develop your client service expertise while working in a fast-paced, supportive environment. Bilingual abilities and call center experience are highly valued as you engage with diverse customer needs and foster lasting relationships. Duties Provide outstanding customer support via phone, email, and chat, ensuring prompt resolution of inquiries and issues Assist clients with product information, order processing, billing questions, and troubleshooting using strong communication skills Manage data entry tasks accurately within CRM systems and other software tools such as Microsoft Office applications Demonstrate excellent phone etiquette and active listening skills to understand customer needs thoroughly Collaborate with team members to resolve complex client service problems efficiently and effectively Qualifications Proven experience in customer service, call center roles, or client support environments Strong communication skills in English; bilingual abilities are a plus for engaging diverse audiences Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and general computer skills Ability to perform multiple tasks such as data entry, typing, and managing customer interactions simultaneously Excellent organizational skills with a focus on accuracy and attention to detail Demonstrated problem-solving capabilities in customer service scenarios Knowledge of sales techniques and upselling strategies is advantageous Prior experience with phone communication, outbound calling, and cash handling is preferred Join us as a Customer Service Professional where your enthusiasm meets opportunity! Bring your passion for helping others to a role that values your skills and offers room for growth. Your ability to connect with clients—multilingual or not—will make a real difference in their experience with us. We're excited to see how you can contribute to creating memorable customer interactions every day!

Pay:

From $600.00 per week

Experience:

Broker:

1 year (Required)

Carrier:

1 year (Required)

Moving:

1 year (Required) Customer retention: 1 year (Required)

Language:

English (Preferred) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Ability to

Commute:

Delray Beach, FL 33483 (Required)

Work Location:

In person