Call Center Representative Bilingual English-Spanish -37.5 Hrs/week

Call Center Representative Bilingual English-Spanish -37.5 Hrs/week Renovations

PROPERTY MANAGEMENT - 1.0

Doral, FL Job Details Part-time $17 an hour 1 day ago Benefits Health insurance Paid time off Qualifications Record keeping Spanish Customer relationship building Interpersonal skills Phone communication English Research Client relationship development High school diploma or GED Customer support Communication skills Entry level Customer complaint resolution Client interaction via phone calls Full Job Description We are looking for a Call Center Representative that will be the liaison between our company and its customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior. Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Follow communication "scripts" when handling different topics Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage customers by taking the extra mile Keep records of all conversations in our call center database in a comprehensible way Previous experience in a customer support role Strong phone and verbal communication skills along with active listening Customer focus and adaptability to different personality types Ability to multi-task, set priorities and manage time effectively High school degree

Spanish and English Job Type:

Part-time Pay:

$17.00 per hour

Benefits:

Health insurance Paid time off

Work Location:

In person