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Customer Service Representative I

Job

Authority Garage Supply

Doral, FL (In Person)

$36,400 Salary, Full-Time

Posted 3 weeks ago (Updated 2 weeks ago) • Actively hiring

Expires 6/15/2026

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Job Description

Customer Service Representative I Authority Garage Supply - 1.3 Doral, FL Job Details Full-time $17 - $18 an hour 8 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Microsoft Excel Microsoft Outlook Interpersonal skills Sales High school diploma or GED Manufacturing Full Job Description The Customer Service Representative will act as the first point of contact for our customers and will be the face of Authority Garage Supply throughout our customer experience. The Customer Service Representative will be responsible for answering inbound calls and communicating with our customers to ensure their needs are met. They will also participate in the processing of orders and communicate these changes to our customers. Answer inbound phone calls and direct calls to the correct department Identify customer needs based on business goals and objectives Build sustainable relationships through open and interactive communication with customers Provide accurate information by using the right tools and methods Meet personal customer service standards set by the company Maintain customer satisfaction levels through effective communication Perform other duties as assigned by
Management Requirements:
High School Diploma or GED equivalent required 2+ years of customer service experience in an industrial environment (preferred) Customer service experience with emphasis on sales, inventory, ordering, receiving, or processing of orders or other documents. Strong verbal skills required. Experience with Microsoft Office products (Word, Excel, Outlook) required. Ability to work on your feet for long periods of time (up to 8 hours per day) throughout the day; up to 50 hours per week; down stairs as needed. Experience working in a manufacturing environment highly desired. Ability to lift 25 pounds or more without assistance.
Job Type:
Full-time Pay:
$17.00 - $18.00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance
Work Location:
In person