Skip to main content
Tallo logoTallo logo

Find Jobs

Find Jobs Near You – Available Work in Your Location

Skip to job details
Apply for this opportunity

To apply for this job, you'll continue to an external website or email application.

ManTech International Corporation

Client Support Technician

Career Insights for Customer Service Representative (General)

See where this job fits in the broader career landscape. Knowing your career path helps you see what's possible from here.

Scorecard

Based on Florida data

Review key factors to help you decide if this role fits your goals. How is this calculated?

Were these scores useful?

What they do

A Customer Service Representative interacts directly with customers to answer questions and solve problems. Communicates with customers in person, over the phone or online. Provides help with troubleshooting technical problems for equipment or software. Keeps records of customer communications and transactions.

$35,684 / year median in Florida

-1% projected decline

Explore Career

Job Description

General information Requisition # R70370 Locations USA-FL-Eglin AFB Posting Date 09/03/2026 Security Clearance Required Secret Remote Type Onsite Time Type Full time Description & Requirements Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, we've been a trusted partner to the Department of Defense, delivering cutting-edge projects that make a real impact. Dive into exciting opportunities in Cybersecurity, IT, Data Analytics and more. Propel your career forward and be part of something extraordinary. Your journey starts now—protect and innovate with MANTECH! MANTECH seeks a motivated, career and customer-oriented Client Support Technician to join our team in Eglin AFB . Responsibilities include but are not limited to: Install and configure end-user workstation hardware, software, and peripherals. Troubleshoot user issues with, and/or provide technical assistance and product support / setup for, operating system and/or common application functionality (e.g., customer issues with Microsoft Office product use, email set-up, browser functionality, printer set-up, and network drive mapping to name a few). Install patches and/or modify client system configurations to protect against identified vulnerabilities (e.g., applying security technical implementation guide (STIG) and/or commercial vendor security updates / patches). Install and maintain peripheral equipment such as printers, modems, and scanners. Ensure limited user access and access permissions on computer systems are imposed and maintained - typically driven by regulatory requirements and overseen by an Information System Security Officer (ISSO). Facilitate and coordinate user account creation and modification. Manage user support and coordinate with back shop administrators when additional assistance is required.
Minimum Qualifications:
2 years of related experience Bachelor's degree in related discipline from an accredited college or university. 2 additional years of experience may be substituted for a degree. DoD 8570 compliance with Information Assurance Technical (IAT), Level II or higher Experience installing and configuring end-user workstation hardware, software, and peripherals. Experience troubleshooting user issues with, and/or provide technical assistance and product support / setup for, operating system and/or common application functionality (e.g., customer issues with Microsoft Office product use, email set-up, browser functionality, printer set-up, and network drive mapping to name a few). Experience installing patches and/or modify client system configurations to protect against identified vulnerabilities (e.g., applying security technical implementation guide (STIG) and/or commercial vendor security updates / patches). Experience maintaining peripheral equipment such as printers, modems, and scanners.
Clearance Requirements:
Must have a current/active Secret Clearance Must be willing and able to obtain a TS/SCI clearance and submit to a polygraph is required.
Physical Requirements:
The person in this position frequently communicates with co-workers, management and customers, which may involve delivering presentations; must be able to exchange accurate information in these situations. The person in this position will need to be able to operate a computer and other office productivity machinery, such as a calculator, copy machine and computer printer. MANTECH considers all qualified applicants for employment without regard to disability or veteran status or any other status protected under any federal, state, or local law or regulation. If you need a reasonable accommodation to apply for a position with MANTECH, please email us at careers@mantech.com and provide your name and contact information.