Overview Join our dynamic team as a Customer Service Representative and become the friendly, professional voice that supports our valued clients and internal teams. In this role, you will be the first point of contact, providing exceptional customer support through multiple communication channels. Your enthusiasm, organizational skills, and attention to detail will help ensure smooth office operations and positive customer experiences. This paid position offers a vibrant environment where your communication skills and office management expertise can truly shine. Responsibilities Handle incoming calls using multi-line phone systems with professionalism and courtesy, ensuring excellent phone etiquette at all times Greet visitors at the front desk, manage check-in procedures, and direct them appropriately Provide outstanding customer service by addressing inquiries, resolving issues promptly, and maintaining a positive attitude Manage data entry tasks accurately using Microsoft Office applications, Google Workspace, and QuickBooks when necessary Assist with clerical duties such as filing, proofreading documents, scheduling appointments, and managing calendars Support office management tasks including organizing files, maintaining office supplies, and overseeing general administrative functions Perform basic bookkeeping tasks and support administrative projects to ensure efficient office operations Qualifications Proven experience in customer service or administrative roles within an office environment Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google Workspace, and data entry skills Familiarity with QuickBooks or similar accounting software is a plus Excellent organizational skills with the ability to multitask effectively in a fast-paced setting Bilingual abilities are highly desirable to serve diverse client needs Previous experience as a front desk or medical/dental receptionist is advantageous Demonstrated phone etiquette and professional communication skills Ability to manage time efficiently and prioritize tasks effectively Clerical experience including filing, proofreading, calendar management, and document handling Embark on a rewarding career where your organizational talents and customer support skills make a real difference! We are committed to fostering an inclusive environment that values your contributions while providing opportunities for growth. This paid role is perfect for motivated individuals eager to develop their office management expertise while delivering top-tier customer service.

Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Flexible spending account Health insurance Life insurance Paid time off Retirement plan Tuition reimbursement Vision insurance

Work Location:

In person