Customer Service Representative

Customer Service Representative Contentizer Hialeah, FL Job Details Full-time $17 - $23 an hour 1 day ago Benefits Paid training Paid holidays Health insurance Dental insurance Paid time off Vision insurance Qualifications Record keeping Computer operation Customer relationship building Phone communication Computer literacy Logistics Client relationship development Administrative experience High school diploma or GED Data entry Communication skills Entry level Customer complaint resolution Client interaction via phone calls

Full Job Description Description:

About Us Contentizer has become a trusted logistics partner dedicated to delivering fast, reliable, and efficient solutions. With nearly two decades of experience, we specialize in streamlined delivery operations, content handling, and tailored logistics services that support businesses across multiple industries.

Job Description:

Contentizer is seeking a friendly, detail-oriented, and dependable Customer Service Representative to join our team in Miami, FL . This role is essential in maintaining strong relationships with clients by providing timely support, resolving inquiries, and ensuring a high level of customer satisfaction. The ideal candidate will serve as a key point of contact between customers and internal teams, helping ensure smooth daily operations. Key Responsibilities Respond to customer inquiries via phone, email, and in person in a professional and timely manner Provide accurate information regarding services, orders, deliveries, and account details Resolve customer concerns and complaints efficiently while maintaining a positive experience Coordinate with logistics and operations teams to ensure customer needs are met Maintain and update customer records and service logs

Requirements:

Qualifications High School Diploma or GED required Previous customer service or administrative experience is a plus Strong communication and interpersonal skills Excellent problem-solving abilities and attention to detail Basic computer and data entry skills Benefits Competitive weekly pay Health, dental, and vision insurance Paid training Paid time off and holidays Opportunities for growth within logistics and operations Supportive and collaborative team environment