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Friendly Customer Service Representative

Job

Creative Hands Printing

Hialeah, FL (In Person)

$37,440 Salary, Full-Time

Posted 5 days ago (Updated 2 days ago) • Actively hiring

Expires 7/25/2026

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Job Description

Front Desk / Customer Service Representative (Long-Term Growth Role) We are a growing, family-owned print shop based in Miami Springs, expanding into our new Hialeah location. We're looking for a friendly, reliable Front Desk / Customer Service Rep who is interested in building a long-term career with us—not just a short-term position. This role requires a significant investment in training to learn our products, systems, and operations. Because of that, we are specifically seeking someone who is committed to growing within the company over time and becoming a key part of our team. If you're looking for a place to learn, develop, and grow with a business, this is a great opportunity. If you're planning something temporary or exploring unrelated career paths, this likely won't be the right fit.
What You'll Do:
Greet and assist customers in a friendly, professional manner Answer phone calls, emails, and walk-in inquiries Help customers with product questions and order guidance Process artwork, quotes, invoices, and payments Maintain a clean and organized front desk Support daily shop operations and administrative tasks
What We're Looking For:
Strong customer service mindset (this is our #1 priority) Detail-oriented and organized Comfortable learning new products and systems Bilingual (English & Spanish required) Reliable and consistent with a strong work ethic Genuinely interested in long-term growth with our company
Schedule:
Monday - Friday 8:40 AM - 4:00 PM We want to get to know the person behind the resume. Please send a brief, 1-2 minute video to eddie@creativehandsprinting with the subject line Creative Hands Printing Front Desk - [Your Name] ". In the video, please tell us: A little bit about yourself and your background. Why you're the absolute best fit for this position.
Note:
Don't worry about high-end production value! A simple webcam or smartphone video works perfectly for us.
About Us:
We are a family-run business that takes pride in our work and our customer relationships. We value team members who want to grow with us and be part of something long-term. Check out our work on
Instagram:
@creativehandsprinting
Job Type:
Full-time Pay:
$16.00 - $20.00 per hour
Experience:
Customer service: 2 years (Preferred)
Language:
English (Preferred) Spanish (Preferred)
Work Location:
In person