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TrustWareGate

Customer Service Associate

Job Description

Customer Service Associate TrustWareGate Hollywood, FL Job Details Permanent $18 - $28 an hour 8 hours ago Qualifications Customer records maintenance Email customer support Phone communication Inventory records Operations coordination Logistics customer service Shipment tracking for distribution operations Post-sales issue resolution Managing clients in a customer support role Freight shipment tracking Customer engagement Order tracking Order inquiry handling Email support Entry level Customer data entry Full Job Description About TrustWareGate TrustWareGate is a logistics and warehousing company providing secure storage, inventory management, and distribution support for business clients. Our team works to ensure that products are handled, packaged, and prepared for shipment with accuracy and efficiency. Position Overview We are seeking a dependable and customer-focused Customer Service Associate to support client communication and service coordination within our Hollywood operations. This role plays a key part in ensuring accurate information flow between customers and warehouse teams. Key Responsibilities Respond to customer inquiries via phone, email, and internal systems Provide updates on shipments, inventory, and service requests Assist with resolving customer concerns or service issues Coordinate with warehouse and logistics teams to ensure timely service Maintain accurate records of customer interactions Support administrative and operational tasks as needed

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