Handle inbound customer calls in a high-volume call center environment.
Provide professional, accurate, and courteous customer service.
Document customer interactions clearly and completely in internal systems.
Follow established procedures to resolve inquiries and escalate issues when needed.
Meet attendance, quality, productivity, and performance expectations.
Maintain a positive and professional approach during training and daily operations. Compensation and Benefits
Pay:
$17.50 per hour.
Job type: Full-time, temp-to-hire.
Contract-to-hire potential after 6 months.
Location:
Jacksonville, FL.
Work arrangement: Fully onsite, no remote or hybrid option available.
Paid training schedule: Monday through Friday, 10:00 AM to 6:00 PM for 6 weeks.
Post-training schedule: Monday through Friday, 8:00 AM to 5:00 PM.
Immediate openings with upcoming start dates.
Opportunity to gain experience with a major financial services organization.

Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:

//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. 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