Customer Service Representative Pinellas County, FL / Full-Time Our Customer Service team is the first impression of our company and the reason customers trust us. We're looking for someone who is friendly, organized, and reliable. Someone who can handle calls, solve problems, and keep things moving without constant supervision. This is not just answering phones. You'll be expected to think, communicate clearly, and stay on top of details throughout the day. If you struggle with staying organized, managing multiple tasks, or showing up consistently, this won't be the right fit. What You'll Be Doing Answer inbound calls from current and prospective customers Ask the right questions to understand needs and match services Schedule technicians and inspectors efficiently Document all interactions clearly in the system Communicate with customers and team members to keep jobs running smoothly Handle issues, questions, and follow-ups with professionalism What This Role Demands Showing up on time, as scheduled, every day ( this is critica l) Strong attention to detail. Mistakes impact scheduling and service Ability to multitask without losing accuracy Clear, confident communication on the phone and in writing Ability to work independently without constant supervision

This Is NOT For You If:

You struggle with attendance or being on time You get overwhelmed managing multiple tasks at once You prefer low-structure or slow-paced environments You avoid problem solving or difficult conversations

This IS For You If:

You take pride in being organized and dependable You enjoy helping customers while keeping things efficient You've worked in customer service, scheduling, or office roles You like being part of a team but can manage your own responsibilities Requirements 1+ year customer service or office experience preferred Strong computer skills (Word/Excel/Internet/ Email) Accurate typing and attention to detail Excellent verbal and written communication skills Ability to multitask and stay organized Compensation & Benefits Competitive pay + bonuses Health, dental, and vision insurance 401(k) PTO + paid holidays Paid training Monday-Friday schedule Team environment

Pay:

From $36,000.00 per year

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Professional development assistance Referral program

Work Location:

In person