Customer Service Specialist

• Job Summary:

• We are looking for a motivated Customer Service Specialist to join our team in maintaining a drug-free workplace. The ideal candidate will excel in providing exceptional customer service, addressing inquiries, and resolving issues promptly to ensure overall customer satisfaction.

• Qualifications:

• Previous experience in a customer service role Exceptional communication skills, both written and verbal Strong problem-solving skills Ability to multitask effectively in a fast-paced environment Proficient in computer skills with a willingness to learn new software systems

• Responsibilities:

• Engage with customers through various channels to address inquiries and resolve issues promptly Uphold a high standard of professionalism and customer service throughout all interactions Accurately document customer interactions and transactions Collaborate with cross-functional teams to meet customer needs efficiently Identify and escalate priority issues to the appropriate channels while adhering to our drug-free workplace policy •

Additional Skills:

• Familiarity with CRM systems Demonstrated ability to remain composed under pressure Exceptional attention to detail Strong empathy for customers' needs, providing tailored solutions in line with our drug-free workplace policy Customer Service Specialist Tri-Co Communications Inc. 719 South Otis Avenue, Lecanto, FL 34461 $15
• $17 an hour
• Full-time $15
• $17 an hour
• Full-time

• Job Summary:

• We are looking for a motivated Customer Service Specialist to join our team in maintaining a drug-free workplace. The ideal candidate will excel in providing exceptional customer service, addressing inquiries, and resolving issues promptly to ensure overall customer satisfaction.

• Qualifications:

• Previous experience in a customer service role Exceptional communication skills, both written and verbal Strong problem-solving skills Ability to multitask effectively in a fast-paced environment Proficient in computer skills with a willingness to learn new software systems

• Responsibilities:

• Engage with customers through various channels to address inquiries and resolve issues promptly Uphold a high standard of professionalism and customer service throughout all interactions Accurately document customer interactions and transactions Collaborate with cross-functional teams to meet customer needs efficiently Identify and escalate priority issues to the appropriate channels while adhering to our drug-free workplace policy •

Additional Skills:

• Familiarity with CRM systems Demonstrated ability to remain composed under pressure Exceptional attention to detail Strong empathy for customers' needs, providing tailored solutions in line with our drug-free workplace policy