Service Advisor BonifaceHiers Chevrolet Melbourne, FL Job Details Full-time $50,000 - $140,000 a year 3 hours ago Benefits Health savings account Health insurance Dental insurance Paid time off 401(k) matching Employee discount Qualifications Customer communication Brake repair Oil change Automobile maintenance requirements Writing skills Automotive diagnostic technologies Dealership experience Mechanical knowledge Service technician experience Full Job Description Job Overview As a Service Advisor, you'll guide customers through automotive service and repair, from the initial conversation to the completed work. You'll listen carefully, explain findings in clear language, prepare estimates using estimating software, and coordinate with technicians to keep service moving. Your knowledge of vehicle maintenance and automotive diagnostics will help customers make informed decisions. Duties Welcome customers, assess service needs, and communicate repair recommendations and timelines. Prepare and update auto estimates, including computer-aided vehicle damage estimating when applicable. Coordinate with service technicians and mechanics on automotive repair, collision repair, and routine automotive service. Explain and offer relevant services such as oil changes, tire service, alignment, brake repair, suspension, shocks and struts, and transmission work. Process service documentation and payments, including cash handling, while maintaining clear client communication.

Your impact:

By translating technical findings into practical options, you help customers understand their vehicles and make confident service decisions. Requirements Strong customer service, sales, and service writing skills; able to communicate clearly and professionally. Mechanical knowledge of vehicle maintenance and automotive diagnostics; mechanic or service technician experience is helpful. Experience with auto estimating, estimating software, or auto service management is preferred. Dealership experience, collision repair knowledge, and familiarity with transmissions, alignment, suspension, and brake repair are assets. Valid driving ability and experience with upselling and cash handling are beneficial.

Pay:

$50,000.00 - $140,000.00 per year

Benefits:

401(k) matching Dental insurance Employee discount Health insurance Health savings account Paid time off

Work Location:

In person