Experienced Floral Shop Assistant & Customer Service Representative

Experienced Floral Shop Assistant & Customer Service Representative 2 lips floral design Oakland Park, FL Job Details Full-time $16 - $22 an hour 11 hours ago Benefits Employee discount Qualifications Retail customer service procedures Computer operation Maintaining an organized workspace Sales transaction processing Phone communication Customer order taking Client inquiry handling Sales order data entry In-person customer service English Proposal writing Sales quoting Attention to detail Computer skills Order processing Client interaction via phone calls Full Job Description Experienced Floral Shop Assistant & Customer Service Coordinator We are seeking an experienced and highly organized Floral Shop Assistant to join our team. This position requires previous flower shop experience and strong customer service skills. The ideal candidate must be comfortable working in a fast-paced environment, handling customer orders, creating proposals, and assisting with daily shop operations.

Responsibilities:

Answer incoming phone calls and assist customers professionally. Take floral orders by phone, in person, and online. Create and send proposals and quotes for floral arrangements, sympathy tributes, events, and plant projects. Process orders accurately using floral software and computer systems. Assist customers with flower, plant, and gift selections. Coordinate deliveries and communicate with drivers. Manage customer inquiries and resolve issues professionally. Maintain an organized, clean, and professional workspace. Assist with daily flower shop operations.

Requirements:

Minimum 2 years of flower shop experience required. Strong computer skills. Experience taking floral orders and processing payments. Experience creating proposals and quotes. Excellent customer service and phone communication skills. Ability to multitask in a fast-paced environment. Fluent English required. Spanish is a plus but not required. Professional appearance and positive attitude. Reliable, detail-oriented, and team-focused.

Compensation:

$16-$25 per hour based on experience.

Benefits:

Paid vacation after one year. Employee discount. Growth opportunities. Please apply only if you have previous flower shop experience.

Job Type:

Full-time Pay:

$16.00 - $22.00 per hour Application Question(s): How many years of experience do you have working in a retail flower shop? What flower shops have you previously worked for? Have you taken floral orders by phone? Please explain your experience. What floral software or order-entry systems have you used?

Shift availability:

Day Shift (Required)

Work Location:

In person