Tax Office Assistant & Operations Representative Company Overview JDM Tax Consulting is a premier tax consulting services provider dedicated to delivering exceptional client care and helping individuals and businesses minimize their tax liabilities. Located in Orange Park, Florida, our firm prides itself on maintaining the highest standards of professional ethics, accuracy, and trustworthiness. We are currently seeking a versatile, motivated professional to join our growing team. While prior experience is beneficial, we are fully prepared to train the right motivated candidate who has some experience in the industry, but who exhibits a strong work ethic and an eagerness to learn. This position offers an excellent long-term opportunity to expand your skillset in tax preparation, tax resolution, consulting, identity services, such as Live Scan Fingerprinting , and specialized office administration.

Position Overview Job Type:

Full-time Compensation:

$17.00 per hour

Location:

Orange Park, FL (In-Office)

Core Focus:

Tax Support, LiveScan Fingerprinting, Customer Service & Office Administration Benefits & Compensation Comprehensive, structured paid training program. 5 days of paid sick leave annually (applicable after 1 year of service). 5 days of paid vacation annually (applicable after 1 year of service).

Core Responsibilities Client Relations & Customer Service:

Act as the primary point of contact for clients, managing inbound phone inquiries and welcoming visitors with a friendly, professional demeanor.

Tax Operations Support:

Learn and assist with foundational tax preparation tasks and client document collection under structured internal guidance.

Technical Identity Services:

Learn to administer secure Live Scan electronic fingerprinting and traditional rolling card processes with strict adherence to accuracy standards.

Administrative & Sales Support:

Execute general administrative workflows, assist with business development or client retention initiatives, and maintain operational efficiency across the front office.

Candidate Requirements Education & Experience:

Associate degree (or equivalent qualification) and a minimum of 1 year of dedicated experience in customer service, sales, or office administration preferred, and some income tax experiences.

Industry Knowledge:

Foundational exposure to or introductory knowledge of taxation concepts and Live Scan electronic fingerprinting processes is a plus but will train the right candidate , must have computer, excel, MS word, e-mails, internet.

Teachable & Agile:

Highly teachable mindset with a strong motivation to absorb complex technical training rapidly and pivot easily between diverse administrative tasks.

Ethics & Trustworthiness:

Absolute commitment to confidentiality and data security. Candidates must be willing to undergo and pass a comprehensive background check to handle sensitive client financial and personal information.

Interpersonal Skills:

Outstanding verbal communication skills, a friendly and cooperative attitude, and a strong professional presentation. Application Instructions Interested candidates are invited to apply directly through this online job board. Alternatively, JDM Tax Consulting welcomes candidates to apply in person at our Orange Park office location. Please ensure you bring a current, professional copy of your resume for evaluation.

Pay:

$15.00 - $20.00 per hour Expected hours: 40.0 per week

Benefits:

On-the-job training Paid sick time Paid training

Work Location:

In person