Member Services Representative $16 hour

The Member Services Representative will be responsible for creating a positive member experience and providing a superior level of customer service to Planet Fitness members, prospective members and guests. Looking to hire someone part time , must be able to work weekends. Please apply in person at 910 s Atlantic Ave Ormond Beach , FL 32176 Essential Duties and Responsibilities Thoroughly clean and sanitize restrooms, locker room areas, fitness equipment and gym floor Stock locker rooms with proper supplies/paper products Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions, Check members into the system, New member sign-up, Facilitate needed updates to members accounts and respond to member questions and concerns in a timely and professional manner and elevate to Manager as needed. Qualifications/Requirements Punctuality and reliability is a must Honesty and exceptional work ethic Basic Computer proficiency Customer service background preferred. High School diploma/GED equivalent required Must be 18 years of age or older Physical Demands Continual standing and walking during shift Continual reaching with hands/fingers/arms during shift Occasional climbing, balancing, kneeling and crouching during shift Must be able to occasionally lift over 80 pounds Will occasionally encounter toxic chemicals

Job Type:

Part-time Pay:

$16.00 - $17.00 per hour

Work Location:

In person