Box Office Attendant (Part-Time)

GLAZER HALL

Palm Beach, FL Job Details Part-time $20 - $25 an hour 6 hours ago Qualifications Visitor query response Customer records maintenance Maintaining an organized workspace Sales Phone communication Client inquiry handling In-person customer service Event ticket sales Organizational skills Clean workspace maintenance Customer information system software Event customer service Communication skills Entry level Quality data entry Client interaction via phone calls Customer data entry Full Job Description

GLAZER HALL

is Palm Beach's premier waterfront non-profit performing arts venue. Our mission is to inspire audiences of all ages and deepen human connection through the arts. Position Summary The Box Office Attendant at

GLAZER HALL

will be responsible for providing excellent customer service to patrons, managing ticket sales, and ensuring the smooth operation of the box office before and during scheduled events. The role will require a friendly and detail-oriented individual who has strong communication and organizational skills. As most events take place after office hours, a flexible schedule that includes evenings and weekends is required. This is a part-time position ranging from 25-35 hours/week.

Responsibilities:

Ticket Sales & Customer Service:

Sell tickets to patrons in person and over the phone using Tessitura. Provide helpful and courteous service to patrons with inquiries about tickets, events, and general venue information.

Will Call Management:

Ensure Will Call tickets are printed and organized prior to each event. Provide Will Call tickets to patrons in a timely and efficient manner upon arrival at the venue.

Data Entry & Customer Information:

Accurately enter customer information into the Tessitura system, ensuring all data is detailed and up to date.

Administrative Support:

Answer phone calls promptly, provide information on ticket availability, event details and process ticket sales. Provide support for the General Manager and Box Office Manager by offering assistance and information to volunteers and other staff as needed. Help with maintaining the cleanliness and organization of the box office.

Qualifications:

Prior experience using Tessitura or a similar ticketing system is highly preferred. Strong customer service skills, with the ability to manage inquiries, both in person and on the phone. Excellent attention to detail for entering customer data and ticketing information with accuracy. Ability to work in a fast-paced environment and handle multiple tasks effectively. Ability to work nights, evenings, weekends, and holidays, as required by scheduled events. Positive and approachable demeanor, expecially in high-pressure situations.

Physical Demands:

This position requires the ability to lift boxes up to 25 lbs., as well as the ability to stand for extended periods of time for events. Glazer Hall is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. Glazer Hall will provide reasonable accommodation to qualified individuals with disabilities upon request. This position requires the ability to work in both office and event settings, including occasional evening and weekend hours, periodic local travel, and the ability to lift and carry materials up to 25 pounds as needed. This job description is not designed to cover or contain a comprehensive listing of all duties or responsibilities required, which may change at any time with or without notice. This job description does not constitute an employment contract, and employment with Glazer is at-will.

Pay:

$20.00 - $25.00 per hour Expected hours: 25.0 - 35.0 per week

Location:

Palm Beach, FL 33480 (Required) Ability to

Commute:

Palm Beach, FL 33480 (Required)

Work Location:

In person