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The EXCHANGE

Customer Experience Associate

Job Description

H-011340-2026
Customer Experience Associate United States - Florida - Patrick AFB Intermittent Job Description Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty. Facility Name
PATRICK MAIN STORE
Job Grade 1 Job Tier 0 Career Area Retail Operations Supervisor No Who We Are The Army and Air Force Exchange Service, also known as "the Exchange," Is the retailer on the US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen, and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea, and Japan the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they are. Our Focus We are seeking associates who have a passion for delivering extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen, and their families. Job Qualifications Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility. If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. Additional Qualifications/Requirements
MUST BE AVAILABLE TO WORK MONDAY - FRIDAY 0800-1300. TO OCCASIONALLY INCLUDE SOME WEEKENDS AND HOLIDAYS. SCHEDULE IS SUBJECT TO CHANGE WITH PROPER NOTICE DUE TO OPERATIONAL NEEDS.
Salary Minimum $15.00 Salary Maximum $20.70 Number of Positions Remaining 1 Job Expires 09-Nov-2026
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