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Phone Representative
Job
Performance Medical Management
Plantation, FL (In Person)
$37,440 Salary, Full-Time
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Job Description
Phone Representative :
Provide excellent customer service while scheduling new and existing patient appointments as well as providing information to patients, in a call center environment.Essential Skills and Abilities:
1. One year of experience in customer service/call center required. Medical background preferred, but not necessary. 2. Excellent computer based skills are required. 3. Excellent verbal communication skills. 4.- Excellent grammar, spelling and typing, including clinical information. 5.
- Ability to read, understand and follow oral and written instructions. 6.
- Skills in establishing and maintaining effective working relationships with physicians, non- physician support staff, co-workers and patients. 7.
- Excellent communication skills when dealing with patients and family members. 8.
- Ability to maintain strict confidentiality, per corporate policies. 9.
- Knowledge of computer systems and applications. 10.
- Must be able to work independently.