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Customer Support
Customer Service Representative
Plantation, FL

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Healthbridge CA LLC

Customer Service Representative

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Job Description

Customer Service Representative Healthbridge CA LLC Plantation, FL Job Details Full-time $16 - $19 an hour 1 hour ago Qualifications Computer operation Teamwork Microsoft Excel Phone communication Word embeddings Organizational skills Customer support Multi-line phone systems Clerical experience Productivity software Technical Proficiency Full Job Description Overview Join our dynamic team as a Customer Service Representative and become the friendly, efficient voice that helps our patients and customers navigate their needs with confidence! In this role, you will be the first point of contact, providing exceptional support through multiple communication channels. Your enthusiasm, organizational skills, and technical proficiency will drive positive experiences and foster lasting relationships. This paid position offers an exciting opportunity to develop your customer service expertise in a fast-paced environment. Duties Handle incoming calls using multi-line phone systems with professionalism and courtesy, ensuring each caller feels valued and understood Assist customers/patients with general inquiries and service issues via phone, email, or in person Maintain accurate records through data entry, updating patient files, and records using productivity software like Microsoft Office and Word processing tools Support front desk operations by greeting visitors, managing appointments, and coordinating calendar schedules for team members Utilize computer skills to troubleshoot basic technical issues, manage filing systems, and ensure smooth office operations Collaborate with team members to ensure patient support. Requirements Proven experience in customer service or front desk roles with strong phone etiquette and communication skills Proficiency in Microsoft Office Suite (Word, Excel) Technical proficiency with computer literacy including data entry, file management, and basic troubleshooting Ability to manage multiple tasks efficiently using organizational skills and time management techniques Bilingual (English and Spanish) abilities are highly desirable to serve diverse client needs effectively Office experience involving clerical duties such as filing, proofreading, calendar management, and office management tasks Strong organizational skills combined with a friendly demeanor to foster positive client interactions This role is ideal for motivated individuals eager to grow their customer support skills while making a meaningful impact. We value energetic professionals who thrive in collaborative environments and are committed to delivering outstanding service every day!
Pay:
$16.00 - $19.00 per hour Expected hours: 40.0 per week
Work Location:
In person