Full Job Description Bilingual Healthcare Call Center Agent Location:

Pompano Beach, FL (On-Site)

Pay Rate:

$18.00/hour

Schedule:

Monday - Friday, 8:00 AM - 5:00

PM Requirements:

Minimum 1 year of Sales or Collections experience Minimum 1 year of Outbound Call Center experience Minimum 1 year of Customer Service experience Bilingual (English/Spanish) Strong computer skills and ability to multitask

Job Responsibilities:

Make high-volume outbound calls to schedule patient appointments Coordinate appointments between patients and clinical staff Handle reschedules and cancellations Maintain accurate records in CRM and scheduling systems Meet performance goals and call metrics Provide professional and compassionate customer service

Preferred Experience:

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