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Customer Service Representative - Back of House (Part-time)
Job
Watermelon Swim
Riverview, FL (In Person)
Part-Time
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Job Description
Watermelon Swim - A Tampa Bay Best Place to Work Are you passionate about creating an exceptional customer experience and helping operations run smoothly behind the scenes? Watermelon Swim is looking for a friendly, organized, and dependable Customer Service Representative (Back of House) to join our melon-tastic team! While this role is not client-facing at the front desk, it plays a huge part in supporting our families, our team, and daily operations through phone, email, scheduling, and administrative support. As a key member of Team Melon, you will: Provide top-notch customer service by assisting clients with scheduling, account questions, purchases, and program information. Support daily operations through administrative and behind-the-scenes coordination. Communicate with families professionally through phone and email. Collaborate with team members and management to ensure smooth, efficient operations. Help maintain accurate client records and support enrollment needs.