Customer Service & Operations Associate - Sawgrass Mills Scoozer Enterprises, LLC - 5.0 Sunrise, FL Job Details Part-time From $17 an hour 1 day ago Benefits Flexible schedule Qualifications Customer communication Interpersonal skills English Hand tools Mechanical troubleshooting Retail sales Full Job Description Looking for a part-time job that offers more than standing behind a counter? This opportunity combines customer interaction, sales, equipment care, and day-to-day operations at one of South Florida's busiest shopping destinations. Scoozer operates a fleet of two-seat electric scooters that shoppers can rent to explore the mall. We're expanding to Sawgrass Mills and looking for dependable team members who enjoy working with people, are comfortable handling basic equipment, and can take responsibility for keeping things running smoothly. This is a great fit for someone with previous retail, customer service, or hands-on work experience who prefers an active role with a variety of responsibilities. What You'll Do Customer Service & Rentals Greet shoppers and introduce them to our electric scooter rentals. Explain pricing, rental procedures, and scooter operation. Assist customers with starting and ending rentals. Answer questions and help resolve customer concerns. Encourage rentals by engaging with interested shoppers. Daily Operations Keep the rental station clean, organized, and presentable. Make sure scooters are charged, clean, and ready for use. Inspect scooters regularly to identify potential issues. Monitor rental activity and communicate updates to management. Help maintain a safe and positive experience for customers. Basic Maintenance Perform simple equipment adjustments and minor repairs. Use basic hand tools to tighten, replace, or adjust components. Identify mechanical or electrical issues and report problems. Assist with routine equipment maintenance as needed. You don't need to be a mechanic. We'll provide training on our equipment. However, you should be comfortable using tools and handling basic hands-on tasks. What We're Looking For Previous work experience: At least 1 year of experience in retail, customer service, sales, operations, maintenance, or a related field.

Reliability:

Someone who consistently shows up on time, follows through on responsibilities, and takes their work seriously.

Customer service skills:

Friendly, approachable, and comfortable speaking with shoppers.

Mechanical aptitude:

Comfortable with basic tools, simple repairs, and troubleshooting. Experience working with bicycles, scooters, or similar equipment is a plus.

Independence:

Able to work without constant supervision and make sensible decisions when challenges arise.

Technology skills:

Comfortable using smartphones, apps, and basic digital tools.

Communication:

Strong English communication skills and a professional attitude.

Availability:

Flexibility to work mall hours, including weekends and holidays as needed. What We Offer Flexible part-time scheduling. A dynamic work environment at Sawgrass Mills. Hands-on training and support. A combination of customer service, sales, and practical work. The opportunity to take on additional responsibilities as the business grows. A supportive team that values reliability, initiative, and good judgment. Who Should Apply? We're especially interested in candidates who have worked in retail stores, customer-facing businesses, equipment rentals, or other positions requiring independence and responsibility. If you're someone who enjoys interacting with people, knows your way around basic tools, and likes staying busy rather than doing the same thing all day, we'd like to hear from you.

Job Type:

Part-time Pay:

From $17.00 per hour

Benefits:

Flexible schedule

Work Location:

In person