Job description We are seeking a skilled Customer Service Representative to join our Customer Service team. We are looking for a dedicated employee interested in helping the company grow, while at the same time growing themselves professionally and personally. Job responsibilities include, but are not limited to, the following: Entering new Sales Orders. Answering phone calls, e-mails and faxes. Communicating customer needs with the embroidery department. Answering questions regarding new and established orders. Following up on old orders to get them shipped out in a timely manner. Interacting with co-workers and supervisors to ensure all customers receive service in a timely manner. Adherence to attendance policy. A successful candidate will receive on the job training. Experience with Magento is a plus. Including a story about customer service on your cover letter is also a plus.

Hours:

Monday - Friday 8:30AM - 5PM Benefits (after 4 month trial period) Paid holidays. Paid sick days. Benefits (after 12 months) 2 Weeks Paid Vacation 401k (Matching 3% contribution by owner)

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Job Type:

Full-time Pay:

$18.00 - $20.00 per hour

Benefits:

401(k) Health insurance Paid time off

Experience:

Customer service: 2 years (Required) Data entry: 2 years (Required)

Work Location:

In person