Job responsibilities:
Lead the joint book of work for a major institutional client's portfolio conversion, acting as the primary product contact
Build and maintain trusted relationships with client operational, technology and middle office teams
Translate complex client requirements into actionable product deliverables and influence roadmap priorities
Own and drive the product vision and roadmap for Instruction Capture across multiple asset classes
Author scope documents and business requirements, ensuring accurate lifecycle event capture across formats (SWIFT, XML, FIX, CSV)
Identify and implement product improvements to enhance straight-through processing and reduce manual intervention
Navigate and influence a complex matrix organisation, aligning stakeholders towards shared outcomes
Lead cross-functional working groups and communicate product status, decisions and risks to senior stakeholders
Negotiate prioritisation across competing roadmaps and manage development, testing and release cycles
Partner with the Chief Data & Analytics Office to integrate data strategy, governance and AI capabilities
Apply AI-driven analytics to improve validation logic and enhance client data exchange intelligence
Required qualifications, capabilities, and skills:
Experience in product management or product ownership within financial services
Deep understanding of post-trade operations, including trade lifecycle, settlements, corporate actions and asset servicing
Background in asset management or investment management operations, supporting middle office functions
Proven experience managing large-scale client onboarding or conversion engagements
Ability to navigate and influence complex matrix organisations through expertise and relationships
Strong data analysis skills and working knowledge of AI, machine learning and data analytics in financial services
Proficiency in Microsoft Excel, Visio, PowerPoint and JIRA
Understanding of software development life cycle in agile and waterfall methodologies
Preferred qualifications, capabilities, and skills:
Experience in Instruction Capture with familiarity across SWIFT, FIX, XML and CSV formats
Hands-on exposure to AI tools, data platforms or intelligent automation in financial services
Experience with derivatives lifecycle management or expert systems for instruction capture
Prior collaboration with a Chief Data & Analytics Office or equivalent data governance function
Experience working in a diverse and inclusive environment
Additional professional certifications relevant to product management or data analytics JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.

P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. 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