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Confidential

Client Support Associate

Pay: $54,600/yr

Posted: 07/02/2026

Location: Valrico, FL (Onsite)

Last Updated: 3 weeks ago

Hours: Full-Time

Expires: 9/24/2026

Career Insights for Client Service Representative / Associate

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Scorecard

Based on Florida data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$44,899 / year median in Florida

-2% projected decline

Explore Career

Job Description

Build Relationships. Drive Results. Grow Fast. Looking to convert client trust into career growth? Our firm is seeking Client Support Associates who are ready to take ownership of customer relationships and drive telecom sales with precision and care. This commission-based role blends account management with sales strategy, perfect for someone who's personable and ready to make an impact. Joining us means you'll be with a team that sees and rewards your efforts while helping you elevate your career as a Client Support Associate. Essential Duties of the

Client Support Associate:

Serve as the primary liaison for assigned client accounts, ensuring consistent communication and high-quality service delivery Present and sell telecom products and service packages that align with each client's unique needs and goals Build long-term relationships through proactive outreach, regular check-ins, and thoughtful follow-up Monitor account performance and satisfaction levels to identify sales opportunities and prevent churn Collaborate with fellow Client Support Associates and Sales teams to resolve client issues quickly and efficiently, maintaining trust and satisfaction Stay current on telecom industry developments, competitor offerings, and client-specific updates to stay ahead of the curve Represent our partner brands with integrity, enthusiasm, and a commitment to client success as a Client Support Associate Participate in sales strategy sessions, performance reviews, and client feedback loops to continuously improve account outcomes

Traits We Seek Client Support Associate:

Excellent relationship-building skills Strong organizational and time management abilities Sales-driven mindset with attention to detail Ability to communicate clearly and confidently Tech literacy and willingness to learn telecom products Team collaboration skills Experience in account management or sales is a plus Perks and Rewards for the

Client Support Associate:

Weekly commission-based earnings Career advancement opportunities Flexible work schedule Recognition and performance incentives Collaborative team culture Access to exclusive brand resources What We Do At Highshore Florida , we don't just market; we craft experiences that resonate. Our team is made up of driven, solution-focused professionals who blend analytical precision with bold ideas. If you're ready to contribute to campaigns that deliver real results and leave a lasting impression, we'd love to have you on board!

Job Type:

Full-time Pay:

$875.00 - $1,225.00 per week

Benefits:

Dental insurance Health insurance Professional development assistance Vision insurance

Work Location:

In person