About Us We are a nonprofit organization providing representative payee services to individuals receiving Social Security benefits. We are seeking a dependable, organized, and professional Client Services Representative to join our team. Responsibilities Answer incoming telephone calls and assist clients with inquiries. Communicate with clients, Social Security, landlords, and service providers. Assist with payment requests and maintain accurate client financial records. Enter and update information in specialized computer software. Prepare correspondence and maintain confidential documentation. Resolve client concerns professionally and efficiently. Perform general administrative and office duties. Qualifications Strong computer and data entry skills. Excellent telephone and communication skills. Strong organizational skills and attention to detail. Ability to multitask in a busy office environment. Ability to remain calm and professional when dealing with difficult situations. Dependability, integrity, and respect for confidentiality. Previous office, customer service, or financial administration experience preferred.

Pay:

$16.00 - $18.00 per hour Expected hours: 25.0 per week

Work Location:

In person