Job ID:

300100 About Us Join our Team at the College of Coastal Georgia! Located on the southeast Atlantic coast in Brunswick, midway between Savannah, Georgia and Jacksonville, Florida, the College of Coastal Georgia is an undergraduate college in the University System of Georgia with an additional outreach through the Camden Center in Kingsland, Georgia. The College provides an affordable and interactive education in the natural beauty and abundant sunshine of Georgia's Golden Isles, an area noted for world-class golf courses and resorts as well as amazing diversity of maritime habitats, wildlife and sea creatures. To learn more about the College of Coastal Georgia's Vision, Mission and Values please click here: https://www.ccga.edu/about/visionmission/ Job Summary The purpose of this position provides specialized support for a variety of technology hardware, software and peripherals. Responsibilities 1

• Installs and maintains computers, printers and other peripheral devices. 2
• Installs and maintains computer software and hardware. 3
• Prepares video conferencing equipment of classes and conferences. 4
• Installs and provides maintenance and training for classroom technologies. 5
• Installs, troubleshoots and maintains VOIP telephone systems. 6
• Provides technical assistance to faculty, staff and students. 7
• Responds to help requests received by telephone, by email and in person and resets passwords. 8
• Assists A/V technician as required. 9
• Performs related duties as assigned.

Required Qualifications Educational Requirements Associates degree in Computer Information Technology or of study related to the occupational field. Other Required Qualifications Requires successful completion of a Position of Trust background check. Required Experience More than one year of related work experience. Preferred Qualifications Additional Preferred Qualifications Comp TIA A+ Certification Knowledge, Skills, & Abilities

KNOWLEDGE

Knowledge of current information technology trends and solutions. Knowledge of customer service principles and practices. Knowledge of computer hardware, software and peripheral devices. Knowledge of wireless networks. Knowledge of AV technologies. SKILLS Skill in the provision of customer services. Skill in the analysis of problems and the development and implementation of solutions. Skill in the preparation of clear and precise administrative reports. Skill in oral and written communication. USG Core Values The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct . Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653 . Conditions of Employment Successful completion of background investigation and legal authorization to work in the US prior to employment Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with the College of Coastal Georgia, as determined by the College of Coastal Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable a satisfactory credit check, Applicants may be subject to a pre-employment drug test. Offers are made expressly subject to the applicable federal and state laws, to the statues, rules and regulations of this college and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request. College of Coastal Georgia is a Tobacco and Smoke-Free Community Equal Employment Opportunity The College of Coastal Georgia provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the American with Disabilities Act to participate in the search process should notify Human Resources at 912-279-5740.