A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.
Heraeus Blvd, Buford, GA, United States Date Posted:
Sep 2, 2026
Requisition Number:
104635
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Talent Community Overview Benefits Full-Time Benefits Part-Time Overview Primary Responsibilities:
Responsible for providing exemplary customer service and support for Wholesale CPD accounts through email and call-center activities. Manages and maintains front-end, custom client web sites, and back-end reporting and analytical tools to launch, monitor, and maintain high levels of customer web-to-print satisfaction. Functions as day-to-day intermediary between Wholesale accounts, and CPD Service Delivery Teams (RPC, NAR, Outsource Services, and 3rd Party Partners). Partner with CPD's RPC to identify current outsourced and warehoused products for trends associated with the transition to in-house, digital production. Provides custom reporting and basic performance analytics for program accounts.
Education and Experience:
Level of Formal Education:
Associate's degree or equivalent experience
Area of Study:
Business Minimum Years of Experience:
2
Type of Experience:
Must be proficient in MS Office applications, industry standard web browsers and Intranet applications such as the Store Portal. Ability to execute on new and innovative strategic concepts, ideas and tactics. Strong communication skills to manage a rapidly growing business. Minimum 3-year
Sales or Customer Service Experience Technical Competencies & Information Systems:
Data entry 10-key by touch Email, IM, Microsoft Suite preferred (Word, Excel)
Skills & Abilities:
Proper Grammar Spelling Pronunciation Punctuation Detail oriented with ability to manage multiple priorities with high degree of accuracy.
Personal Attributes & Other/Preferred:
Professional Conscientious Tolerant Patient Organized Team Player About The ODP Corporation :
The ODP Corporation (
NASDAQ:
ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule:
The salary range for this role is $16.72/hour to $28.42/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. For immediate consideration for this exciting position, please click the Apply Now button. How to
Apply:
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Application Deadline :
The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
Equal Employment Opportunity :
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. At The ODP Group, we offer our benefits around the 5 facets of
Total Well-Being:
Physical, Emotional, Work-Life, Financial, and Community. Here's a look into what we offer:
Physical:
Medical Insurance/Prescription Drugs Dental Insurance Vision Insurance Flu shots
Emotional:
Mental Health Benefits Support Programs Employee Assistance Program (EAP)
Work-Life:
Location Events & Activities Recognition & Rewards Programs Flexible Work Schedules Paid Holidays (as applicable by business unit) Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)
401(k) and Roth Savings Plans Savings Plan Employer Match Commuter Benefits FSA/HSA Pre-Tax Benefits HSA Employer Match Discount Center Employee & Dependent Life and Accidental Death & Dismemberment Short & Long-Term Disability Medicare Concierge Services Enjoy more control over your pay schedule with
DailyPay Community:
Charitable Giving Volunteering & Mentorship For more details on the Benefits we offer, please see our US Benefits Guide . At The ODP Group, we offer our benefits around the 5 facets of
Total Well-Being:
Physical, Emotional, Work-Life, Financial, and Community. Here's a look into what we offer:
Emotional:
Employee Assistance Programs Community:
Volunteering & Mentorship Physical:
Flu Shots Work-Life:
Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment
Financial:
401 (k) and Roth Savings Plans Savings Plan Employer Match Discount Center Medicare Concierge Services Enjoy more control over your pay schedule with
Responsible for providing exemplary customer service and support for Wholesale CPD accounts through email and call-center activities. Manages and maintains front-end, custom client web sites, and back-end reporting and analytical tools to launch, monitor, and maintain high levels of customer web-to-print satisfaction. Functions as day-to-day intermediary between Wholesale accounts, and CPD Service Delivery Teams (RPC, NAR, Outsource Services, and 3rd Party Partners). Partner with CPD's RPC to identify current outsourced and warehoused products for trends associated with the transition to in-house, digital production. Provides custom reporting and basic performance analytics for program accounts.
Education and Experience:
Level of Formal Education:
Associate's degree or equivalent experience
Area of Study:
Business Minimum Years of Experience:
2
Type of Experience:
Must be proficient in MS Office applications, industry standard web browsers and Intranet applications such as the Store Portal. Ability to execute on new and innovative strategic concepts, ideas and tactics. Strong communication skills to manage a rapidly growing business. Minimum 3-year
Sales or Customer Service Experience Technical Competencies & Information Systems:
Data entry 10-key by touch Email, IM, Microsoft Suite preferred (Word, Excel)
Skills & Abilities:
Proper Grammar Spelling Pronunciation Punctuation Detail oriented with ability to manage multiple priorities with high degree of accuracy.
Personal Attributes & Other/Preferred:
Professional Conscientious Tolerant Patient Organized Team Player About The ODP Corporation :
The ODP Corporation (
NASDAQ:
ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.
Disclaimer :
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
Pay, Benefits & Work Schedule:
The salary range for this role is $16.72/hour to $28.42/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. For immediate consideration for this exciting position, please click the Apply Now button. How to
Apply:
Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
Application Deadline :
The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
Equal Employment Opportunity :
The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. Benefits Full-Time At The ODP Group, we offer our benefits around the 5 facets of
Total Well-Being:
Physical, Emotional, Work-Life, Financial, and Community. Here's a look into what we offer:
Physical:
Medical Insurance/Prescription Drugs Dental Insurance Vision Insurance Flu shots
Emotional:
Mental Health Benefits Support Programs Employee Assistance Program (EAP)
Work-Life:
Location Events & Activities Recognition & Rewards Programs Flexible Work Schedules Paid Holidays (as applicable by business unit) Paid Time Off (Full-Time Associates are eligible to receive up to 128 hours on a prorated basis in their first year of employment)
401(k) and Roth Savings Plans Savings Plan Employer Match Commuter Benefits FSA/HSA Pre-Tax Benefits HSA Employer Match Discount Center Employee & Dependent Life and Accidental Death & Dismemberment Short & Long-Term Disability Medicare Concierge Services Enjoy more control over your pay schedule with
DailyPay Community:
Charitable Giving Volunteering & Mentorship For more details on the Benefits we offer, please see our US Benefits Guide . Benefits Part-Time At The ODP Group, we offer our benefits around the 5 facets of
Total Well-Being:
Physical, Emotional, Work-Life, Financial, and Community. Here's a look into what we offer:
Emotional:
Employee Assistance Programs Community:
Volunteering & Mentorship Physical:
Flu Shots Work-Life:
Part-Time Associates are eligible to receive up to 24 hours of paid time off on a prorated basis after their first year of employment
Financial:
401 (k) and Roth Savings Plans Savings Plan Employer Match Discount Center Medicare Concierge Services Enjoy more control over your pay schedule with
