Pay Growth
?
out of 5
Not enough data
Not enough info to score pay or growth
Customer Service Representative
Job
Randstad USA
Carrollton, GA (In Person)
$47,840 Salary, Full-Time
Review key factors to help you decide if the role fits your goals.
Job Security
?
out of 5
Not enough data
Calculating job security score...
Total Score
39
out of 100
Average of individual scores
Skill Insights
Compare your current skills to what this opportunity needs—we'll show you what you already have and what could strengthen your application.
Job Description
We found an amazing company. Now we just need you to help them shine. this position handles customer inquiries and service requests within the electrical industry by applying developed knowledge of company products, procedures, and service systems. Works with established protocols to resolve issues, process orders, and ensure customer satisfaction. Operates under moderate supervision, identifying problems in routine situations and applying standard procedures to deliver consistent, quality support. Serves as a key point of contact for internal and external customer communication.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. job detailssummary$22 - $24 per hourtemporaryhigh schoolcategoryoffice and administrative support occupationsreferenceAB_4960790job details We found an amazing company. Now we just need you to help them shine. this position handles customer inquiries and service requests within the electrical industry by applying developed knowledge of company products, procedures, and service systems. Works with established protocols to resolve issues, process orders, and ensure customer satisfaction. Operates under moderate supervision, identifying problems in routine situations and applying standard procedures to deliver consistent, quality support. Serves as a key point of contact for internal and external customer communication.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.
salary:
$22 - $24 per hourshift: Firstwork hours: 8 AM - 5PMeducation:
High SchoolResponsibilities Performs routine customer service tasks including order entry, shipment tracking, returns processing, and account updates in accordance with company policy. Determines service priorities and appropriately routes inquiries to relevant departments to support order fulfillment, product support, and technical troubleshooting. Observes service trends and customer interaction patterns to identify recurring issues and escalate as needed for resolution or process improvement. Handles communication via phone, email, or live chat to provide accurate information on product availability, order status, and billing. Enters customer information and transaction details accurately into CRM and ERP systems to ensure data integrity and service continuity. Contacts vendors, logistics teams, and internal stakeholders to coordinate product shipments, resolve delays, and support on-time delivery. Ensures customer satisfaction by following up on service requests, confirming resolutions, and escalating unresolved issues with appropriate documentation. Organizes support resources, such as FAQs and training materials, and shares updates with colleagues to enhance team knowledge and customer response quality. Exercises discretion when handling sensitive account information, adhering to privacy standards and internal controls while modeling best practices for junior team members. SkillsCustomer Service (1 year of experience is required)CUSTOMER ORDERS/SALES
(1 year of experience is required)Telephone Etiquette (1 year of experience is required)Basic Computer Skills (1 year of experience is required)CRM (1 year of experience is required)ERP (1 year of experience is required)QualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days. job detailssummary$22 - $24 per hourtemporaryhigh schoolcategoryoffice and administrative support occupationsreferenceAB_4960790job details We found an amazing company. Now we just need you to help them shine. this position handles customer inquiries and service requests within the electrical industry by applying developed knowledge of company products, procedures, and service systems. Works with established protocols to resolve issues, process orders, and ensure customer satisfaction. Operates under moderate supervision, identifying problems in routine situations and applying standard procedures to deliver consistent, quality support. Serves as a key point of contact for internal and external customer communication.
salary:
$22 - $24 per hourshift: Firstwork hours: 8 AM - 5PMeducation:
High SchoolResponsibilities Performs routine customer service tasks including order entry, shipment tracking, returns processing, and account updates in accordance with company policy. Determines service priorities and appropriately routes inquiries to relevant departments to support order fulfillment, product support, and technical troubleshooting. Observes service trends and customer interaction patterns to identify recurring issues and escalate as needed for resolution or process improvement. Handles communication via phone, email, or live chat to provide accurate information on product availability, order status, and billing. Enters customer information and transaction details accurately into CRM and ERP systems to ensure data integrity and service continuity. Contacts vendors, logistics teams, and internal stakeholders to coordinate product shipments, resolve delays, and support on-time delivery. Ensures customer satisfaction by following up on service requests, confirming resolutions, and escalating unresolved issues with appropriate documentation. Organizes support resources, such as FAQs and training materials, and shares updates with colleagues to enhance team knowledge and customer response quality. Exercises discretion when handling sensitive account information, adhering to privacy standards and internal controls while modeling best practices for junior team members. SkillsCustomer Service (1 year of experience is required)CUSTOMER ORDERS/SALES
(1 year of experience is required)Telephone Etiquette (1 year of experience is required)Basic Computer Skills (1 year of experience is required)CRM (1 year of experience is required)ERP (1 year of experience is required)QualificationsYears of experience: 1 yearExperience level: ExperiencedRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.Equal Opportunity Employer:
Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).This posting is open for thirty (30) days.