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Absolute Climate Control

Client Care Specialist

Pay: $20–$25/hr

Posted: 1 week ago

Location: Clermont, GA (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/6/2026

Career Insights for Client Service Representative / Associate

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Based on Georgia data

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What they do

A Client Service Representative or Associate receives calls from clients and customers, provides information about products, services and policies, and assists clients with transactions. Handles client inquiries and helps to resolve complaints. May help callers to complete on-line transactions. May help financial services clients to manage accounts. In banking, may handle branch service transactions.

$45,585 / year median in Georgia

-2% projected decline

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Job Description

Are you obessed with Customer Service?

WE WANT YOU!

Want to Work For a Better Company? Have A Brighter Future? A Bigger Vision? We invest in our team with paid training, opportunities for growth, and a career path. We look to enrich the lives of our team and their families so they can serve our clients at the highest level. We are looking for Client Care Specialists! We want quality people who want to provide the best service experience possible to add to our team.

Position Summary:

To assist in achievement of the company's strategic objective and annual goals through the delivery of exceptional service and support reflective of Absolute Service Heating Cooling and Electrical (the Company) vision, mission, purpose, and values.

Responsibilities :

Create a positive customer experience. Respond to incoming inquiries from current customers and potential customers in a friendly manner with timeliness and accuracy. Initiate outbound calls for appointment reminders for club members. Communicate effectively with customers, vendors, technicians, sales staff and department personnel via telephone, email, and written correspondence to answer inquiries or to provide information. Maintain complete, accurate and updated information in the customer database. Perform administrative duties to assist with the overall efficiency of the operation. Promptly report any service issues to the appropriate leader to ensure customer satisfaction is maintained. Effectively manage conflict resolution with customers through clear communication, addressing all concerns, questions, or problems expediently. Perform to CCS I performance metrics. Perform other duties as assigned.

Requirements:

Customer Service experience preferred, but not required. High School diploma or GED required. Strong ability to communicate clearly in a positive, nurturing manner. Basic computer skills required. Team player working in a team environment. Excellent customer service skills with the desire to exceed customer expectations. If you love people and have desire to serve well, we would like to talk to you about making a long-term career with Absolute Climate Control!

Job Type:

Full-time Pay:

$20.00 - $25.00 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Education:

High school or equivalent (Preferred)

Experience:

Customer Service:

1 year (Required)

Work Location:

In person