Service BDC Representative / Customer Service Representative Fort Nissan of Columbus - 2.0 Columbus, GA Job Details Full-time $14 an hour 22 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Guest relations Interpersonal skills Attention to detail Performing background checks Quality data entry Customer data entry Full Job Description

FORT NISSAN OF COLUMBUS

is actively hiring for a Service BDC Representative / Customer Service Representative. This is a Full-time position and the successful candidate must be prepared to work a flexible schedule including evenings, weekends and holidays while providing exceptional customer service! Job Responsibilities Answering phones/operating switchboard Greeting customers Effectively answer and control flow of heavy incoming phone and service department traffic Making outbound phone calls to previous customers regarding satisfaction Scheduling/updating customer appointments Serve as service department hostess to include greeting and de-greeting guests, logging guest traffic and light house-keeping Provide excellent customer service Other duties as assigned

Job Requirements:

2-3 years customer service experience required Ability to perform moderate to advanced level BDC and administrative functions preferred Friendly, energetic phone voice and in-person demeanor Strong commitment to providing exceptional customer service at all times Ability to work effectively in high energy, fast-paced, customer driven, process-oriented environment Must have open availability with flexible schedule including ability to work evenings, weekends, holidays Must maintain polished and professional appearance daily Must be dependable, punctual, and a good team player with proactive nature and positive attitude Ability to work in a fast-paced environment and under pressure while still maintaining accuracy Must be diligent and punctual Data entry skills with attention to detail Must be available to work evening and weekends

Benefits:

Full-time position Hourly pay $14 Medical, Dental and Vision Insurance Available 401K plan Paid Vacation Applicants must pass pre-employment testing to include background checks, MVR, and drug screen. We are an equal opportunity employer and a drug free workplace.

Job Type:

Full-time Pay:

$14.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person