We don't just sell cupcakes we sell a moment you'll remember. From our fruit-based frostings to the warm welcome you get when you walk in, we create a one-of-a-kind vibe customers come back for. We're looking for team members who bring energy, personality, and hustle to every shift. We're hiring for a hybrid position that blends high-energy customer interaction with hands-on kitchen work. If you're naturally bubbly, love talking to people, and can confidently engage customers while staying productive in the back this is for you. This role requires someone who is comfortable giving"

EXCELLENT SERVICE

" throughout their shift. Our team sets the tone for the entire store experience. To be considered, you

MUST :

Be 18 years or older Have at least 6 months of previous work experience (customer-facing experience strongly preferred) Have a bubbly, talkative, outgoing personality Genuinely enjoy speaking with and engaging customers all day Be comfortable upselling and confidently explaining menu items Have reliable transportation Have weekend availability If you do not meet these requirements, please do not apply. Front of House Responsibilities Greet every customer with energy and enthusiasm Confidently explain menu items and make recommendations Upsell add-ons and build custom dessert combinations Ring up orders quickly and accurately Maintain a clean and inviting front counter Create memorable customer interactions Back of House Responsibilities Bake and restock cupcakes and other desserts Refill toppings, packaging, and ingredients Wash dishes and maintain kitchen cleanliness Sweep, mop, sanitize, and deep clean as needed Rotate and label baked goods properly Stay productive during slower periods Compensation & Perks $10/hour Paid Weekly on Friday Employee discounts Free cupcakes Opportunity for growth within the company Fun, fast-paced team environment

Pay:

$10.00 per hour Expected hours: No more than 15.0 per week

Benefits:

Employee discount Flexible schedule Opportunities for advancement Store discount Application Question(s): Are you 18 years of age or older? How would you keep a customer engaged and create a memorable experience if they were quiet, unsure of what to order, or only planning to make a quick purchase? Tell us about a time you went above and beyond for a customer. What was the situation, what actions did you take, and what was the outcome? A customer comes in intending to purchase one cupcake. How would you engage with them, recommend additional products, and encourage them to explore our menu without making them feel pressured? What does excellent customer service look like to you? Describe how you would engage with a customer from the moment they walk through the door until they leave our store. The Cupcake Garden Experience is an interactive, build-your-own cupcake shop. A first-time customer walks in looking confused about how the experience works. What would you say and do to make them feel welcome and help them through the process?

Work Location:

In person