Customer Experience Represenative

Customer Experience Represenative Septic Blue - 3.4 Cumming, GA Job Details Full-time $18 - $20 an hour 1 day ago Benefits Paid holidays Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Opportunities for advancement Qualifications Phone communication Dispatching Appointment scheduling Communication skills Entry level Customer complaint resolution Client interaction via phone calls

Full Job Description Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance Join Our Growing Team at Septic Blue, Inc! Septic Blue is a leading provider of septic system services, specializing in septic tank pumping, inspections, repairs, and maintenance, has partnered with TeamOne Logistics, a workforce provider, to help maximize our growth potential. We're expanding and looking for detail-oriented, customer-focused professionals to join our team as Customer Service and Dispatch Representatives in our call center. This is a full-time, direct-hire opportunity with excellent benefits and room to grow within our company! Why Join Septic Blue? We believe great service starts with great people. When you join our team, you'll receive: $18-20/hr based on experience Clear opportunities for advancement — we promote from within Medical, dental, and vision benefits available on your first day 401(k) with company match Paid vacation, sick time, and holidays (plus premium pay for worked holidays) A supportive, team-oriented environment where your work matters What You'll Do As a Customer Experience Representative, you'll be the first point of contact for our customers and a key part of delivering exceptional service.

Responsibilities include:

Answering inbound calls and responding to customer inquiries with professionalism and urgency Scheduling service appointments and coordinating logistics to ensure efficient service delivery Providing accurate information about services, pricing, and timelines Maintaining and updating customer records in our system Resolving issues and ensuring customers feel confident and taken care of This role is ideal for someone who enjoys problem-solving, staying organized, and keeping operations running smoothly. What We're Looking For 1+ year of customer service experience (call center or home services experience is a plus) Strong communication skills — clear, friendly, and professional Ability to multitask and stay organized in a high-volume environment Comfort learning and navigating software systems (ServiceTitan experience is a plus) A dependable team player with a strong work ethic If you're looking for a stable company, a supportive team, and real opportunity for growth, we'd love to hear from you.

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https://intelliapp.driverapponline.com/c/teamonend?r=sbgaprimary&uri_b=ia_teamonend_670878788 You may also call or text TJ at 678-447-7757 About Septic Blue, Inc. Septic Blue, Inc. is a trusted leader in residential and commercial septic services. Our success is built on our commitment to excellent service, integrity, and teamwork. Septic Blue and TeamOne Logistics are E.O.E. M/F/D/V