Experienced Service Advisor Hardy Family Ford | Dallas, GA Join a Winning Team at Hardy Family Ford Hardy Family Ford is seeking an experienced Service Advisor to join our growing service department. We are looking for a motivated professional who is committed to providing exceptional customer service while helping customers maintain and repair their vehicles. The ideal candidate is experienced in automotive service advising, thrives in a fast-paced environment, and understands the importance of delivering an outstanding ownership experience to every customer. Responsibilities Welcome customers and accurately identify their vehicle concerns and service needs Create repair orders and communicate customer concerns to technicians Recommend maintenance and repair services based on manufacturer guidelines and vehicle condition Keep customers informed throughout the repair process Review completed repairs with customers and ensure complete satisfaction Work closely with technicians, parts personnel, and management to ensure efficient workflow Schedule service appointments and manage advisor follow-up Maintain high customer satisfaction scores Assist customers with warranty and maintenance program questions Qualifications Previous Service Advisor experience required Ford experience preferred but not required Strong communication and customer service skills Ability to multitask and prioritize in a fast-paced dealership environment Professional appearance and positive attitude Computer proficiency and experience with dealership software Valid driver's license and acceptable driving record Benefits Competitive pay plan Bonus opportunities Medical, dental, and vision insurance 401(k) Paid vacation Paid training Career advancement opportunities Family-owned dealership with a supportive team environment Why Hardy Family Ford? At Hardy Family Ford, we take pride in serving our customers with integrity, professionalism, and exceptional service. We believe our employees are our greatest asset and provide the tools, training, and support needed to succeed. If you are an experienced Service Advisor looking for a long-term career with a growing dealership, we encourage you to apply today.

Job Type:

Full-Time Experience Required:

Service Advisor Experience Location:

Hardy Family Ford, Dallas, GA Apply Today and Join the Hardy Family Ford Family!

Pay:

$66,000.00 - $101,000.00 per year

Benefits:

401(k) Dental insurance Employee discount Health insurance Health savings account Life insurance Paid time off Vision insurance

Work Location:

In person