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Customer Service Representative Nutraceuticals
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Staff Financial Group
Johns Creek, GA (In Person)
$70,000 Salary, Full-Time
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Job Description
Back To Results Customer Service Representative - Nutraceuticals Job Description Customer Service Representative -
Nutraceuticals Who:
A well-established nutraceuticals company is seeking a detail-oriented and customer-focused representative.What:
Handle customer inquiries, order processing, and support the sales and logistics teams.When:
Position is open immediately for qualified applicants.Where:
Alpharetta, GA with on-site responsibilities.Why:
Be a vital part of a mission-driven company focused on health, wellness, and exceptional service.Office Environment:
Professional, collaborative, and fast-paced with a strong team culture.Salary:
Up to $70,000 based on experience.Position Overview:
We're hiring a Customer Service Representative to act as the liaison between our customers, sales, and operations teams. You'll be the front line for delivering responsive, high-quality service and ensuring a smooth customer experience.Key Responsibilities:
- Manage inbound calls, emails, and order requests
- Process orders and coordinate with fulfillment and logistics teams
- Resolve customer issues and follow up to ensure satisfaction
- Maintain accurate records in CRM and ERP systems
- Support the sales team with product and order information
Qualifications:
- 2+ years of customer service experience, ideally in nutraceuticals or CPG
- Strong communication and problem-solving skills
- Familiarity with order management systems and CRM tools
- Ability to work independently and as part of a team
- High school diploma required; college degree preferred If you're interested in learning more about this opportunity or would like to discuss your qualifications, please apply now.